1、 Realize the standardization and standardization of the network infrastructure. The promotion and implementation of the "one-stop" brand after-sales service will improve the standardization and standardization of the basic system construction of service outlets, consolidate the foundation of after-sales service, and further achieve the standardization and standardization of after-sales service.

2、 Continuously improve the quality of after-sales service. The promotion and implementation of the "one-stop" brand after-sales service will effectively supervise and urge each service outlet to improve their service quality, and achieve win-win and development with Gastn.

3、 Enhance the brand image of Gastn. The promotion and implementation of the "one-stop" brand after-sales service will better achieve "user contact point" management and improve user satisfaction, and standardized after-sales service is an important measure to enhance the brand image of Gastn.

4、 Cooperate with the upgrading and implementation of Jiastons after-sales service system.

In short, the promotion and implementation of the "One Stop One" brand after-sales service starts from the fundamental aspect of after-sales service, with training as the driving force and table assessment as the reference, to achieve standardization and standardization of after-sales service, improve after-sales service quality, increase user satisfaction, and enhance the brand image of Gastn.

Service Assurance

Gastn Service Guarantee:

1. Free consultation, design, installation, and debugging nationwide, allowing you to appreciate: the service is more sincere!

2. Free establishment of computer customer files, nationwide free joint insurance, striving to maintain no blind spots.

3. A 48 hour (24 hours in the central urban area and 48 hours in the surrounding areas) appointment door-to-door service is implemented nationwide.

4. 90% of the accessories have the ability to be self-made, and the promise of one-year replacement, three-year free warranty, and five-year free warranty for the heating element is implemented with the card! Let you experience the longest warranty period within the industry, experience the great enjoyment brought by good quality, and share our leading cutting-edge technology!

5. Jiaxun products outside the warranty period are subject to material cost pricing and maintenance free of service fees!

6. Regularly provide professional technical training to after-sales service personnel, shopping guides, and alliance merchants to ensure better use of products in your home.

7. Through the ERP system, Gastn provides tracking services for every Gastn product that leaves the factory. Each machine has an electronic supervision code, which is equivalent to everyones ID card.

Friendly reminder:

1. Consumers are requested to purchase Gastn products through legitimate channels, and during installation, please check if the machine body code is intact.

2. If the machine you purchased does not have a body code, please immediately contact the seller to return it and file a complaint with our company or the industry and commerce department.

3. Our company is not responsible for after-sales service for products without body codes.

after-sale service

Perfect installation and after-sales service

  Service is the continuation of the brand, and after-sales service is not just about installation, debugging, and maintenance. More importantly, there is new communication and improvement here, which is also the value of the Jiaston brand. Our service commitment is to provide comfortable and satisfactory service.

    Designing and producing products with stable quality has always been the top priority of an enterprises development strategy. Establish an excellent pre-sales and after-sales service team, equipped with hotlines and telephones, to provide customers with high-quality and timely services; Jiaston has made sufficient inventory of spare parts for this purpose to provide fast service support.